To get orders to our customers as quickly as possible, they are sent as soon as we confirm the order. Unfortunately, this also means that it is not possible to change or cancel any order once it has been confirmed.
However, you can refuse the parcel when it’s being delivered and let us know by e-mail. We will then refund you once the returned parcel is received by us. If it has already been delivered, it is also possible to return all or part of your order within 30 days.